Explore the stories, technologies and achievements that make Tempur-Pedic the most highly recommended bed in America*.
#1 in Customer Satisfaction with Retail Mattresses by J.D. Power
— by Tempur-Pedic on Oct 30, 2019
For the second time in three years, we were awarded #1 in Customer Satisfaction in the retail mattress segment of the J.D. Power 2019 Mattress Satisfaction Report. Not only did we receive the highest score of any mattress brand in overall customer satisfaction, but we also ranked highest in support, durability, comfort, value, warranty and customer service.
In the words of Scott Thompson, our CEO and President, "We are committed to delivering an exceptional sleep experience for our customers and our dedication fuels the work we do every day. Our customers have again recognized our commitment to relentlessly focusing on what matters most to them and we are honored by this award."
We’ve revolutionized the bedding industry for more than 25 years. This began with our introduction of the world’s first infinitely adaptable mattress and continues today with the release of the TEMPUR-breeze° mattress collection and our TEMPUR-Ergo Smart Bases powered by Sleeptracker®-AI. Our Breeze° line is uniquely engineered to offer all-night cooling and comfort – and our Sleeptracker technology helps you maximize your sleep experience every night. Together, these innovative products help solve two top sleep challenges: feeling too warm and snoring.
"Helping our customers get their best sleep is at the core of every product we develop, and across the company, that is our mission – from testing in our R&D labs, to educating and assisting our customers in our stores, on our website or the phone, and through our retail partners," Thompson added.
||For more J.D. Power 2019 award information, visit jdpower.com/awards.