CUSTOMER SUPPORT


How can we help you today?


Reach out on chat, by phone, or find answers to your most-asked questions below.

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Order Status

Quickly check the status of your order using only your email address.

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Order History

Log into your Tempur-Pedic account to view your complete order history.

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Your Account

Find or reset your password, manage your account information, and more.

Start A Return

Start A Return

Initiate a return for your mattress during the 90-night trial here.

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Shipping and Delivery

Shipping and delivery policies, rates, tips for preparing for your delivery, and more.

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Product Registration

Register your product online today and we'll keep a record of your purchase for you.

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Return Policies

Review the return policies for our mattress, adjustable bases, and more.

Start An Exchange

Start An Exchange

Initiate an exchange for your mattress during the 90-night trial here.

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FAQs

Read answers to popular customer questions, verified by our Sleep Experts.

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Warranties

Discover warranty information, file a claim, or check the status of a prior claim.

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Policies

Review our Site Terms of Use, Return Policy and Privacy Policy for more details.

Contact Us

Contact Us

Need some extra help? Send us an email with a simple form and we'll be in touch soon.

Need assistance? We're here to help.

We want to hear from you, whether you have a problem, comment, or question. or give us a call to speak with a sleep expert today.

Sleep Expert

Evaluating our products and need advice before you buy?

(888) 811-5053

Monday: 9am - 11pm EST

Tuesday - Friday: 9am - 9pm EST

Saturday: 9am - 6pm EST

Sunday: 9am - 6pm EST

Customer Support

Already using our products or need assistance with an order you placed?

(800) 821-6621

Monday - Friday: 8am – 8pm EST

Saturday: 9am - 6pm EST

Sunday: 10am - 6pm EST

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